Right of withdrawal

The following applies to consumers:

Cancellation policy

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier,

- have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered together;

- have taken possession of the last item, or has done so if you have ordered several items as part of a single order and these are delivered separately.

To exercise your right of withdrawal, you must inform us (Joshua Rakowski, Marktstraße 5, 45964 Gladbeck, Germany, Telephone: +49 173 4061778, Email: shop@mirageessence.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Exclusion of the right of withdrawal

The right of withdrawal does not exist or expires, among other things, in the case of contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (§312g para. 2 sentence 1 no. 3 BGB).

Cancellation form

If you wish to cancel the contract, please fill out this form and send it back to:

Joshua Rakowski, Marktstraße 5, 45964 Gladbeck, Germany, Email: shop@mirageessence.de

I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)

Ordered on ______(*)/received on _______(*)

Name of consumer(s)

Address of the consumer(s)

Signature of consumer(s) (Only for notifications on paper)

__________________

Date

(*) Delete as appropriate.